Buenas gente, os cuento mi problema
Quiero la edicion colecionista del nba 2k10 que no se vende en españa. El unico sitio que he encontrado aparte de amazon es gamestop.com asi que lo he pedido ahi. Di de alta mi tarjeta de credito (visa blue joven bbva) hice el pedido y todo ok hasta ahora.
Me ha llegado un mail ...donde aparte de mas cosas dice esto:
To protect you from credit card abuse, if we notice that a high-dollar order has been placed on your credit card and the order is placed from an International country, we must have a copy of your credit card statement in order to process your order.
One of our company policies is to verify the address and credit card information given for all new orders before they are processed. This will help assure the protection of the credit card holder and GameStop.Com/EBGames.com from fraudulent charges.
Unfortunately, because this is an international order, we are unable to contact your bank to verify any information on your account.
In order to help us verify this information via another method you should:
1. Fax your most recent credit card statement.
2. The statement must show your name, address and the last four digits of the card number on it. Feel free to block out all the other numbers.
3. Write your order number at the top of the statement.
Creo que entender que tengo que mandar por fax, escribiendo arriba el nº de pedido, un recibo de mi tarjeta de credito...tapando los numeros y dejando los 4 ultimos..(entendi bien no?)
El caso es yo tengo la correspondencia virtual, y no me mandan ni una carta a casa, por lo que tengo un problemilla...que puedo hacer???