Si si, reiros de mi ingles, pero mirad lo que he conseguido:
Como no obtenia respuesta, antes de ayer les envie otro e-mail que simplemente decia "Well, where is the answer?"
Y mirad lo que me han dicho:
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Dear Dreamboy,
Thank you for your email.
We are very sorry to hear that you are experiencing problems with your
order.
Please return the faulty product to us at the address below and we will
replace it immediately.
(UK customers please use Recorded Delivery/European customers please use
equivalent alternative)
Play.com Returns
PO Box 192
Jersey
JE4 8RP
United Kingdom
Important:
Please include the original invoice and a cover note explaining the
return. If you do not have the invoice then please include details of
your name, address and email address on the covering note.
We will then process your request and refund your postage costs.
Please accept our sincerest apologies for any inconvenience this may have
caused you and thank you for your patience and valued custom.
Kind Regards
Play
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Vamos, que les devolviera el juego, y me ingresaban el importe + gastos de envio. Seguidamente recibo otro e-mail:
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Dear Dreamboy,
Thank you for your email.
Please return 'Resident evil 0', I have reordered a replacement copy for you, and you should
received it shortly.
Please email us you postage costs, and we will refund you immediately.
Please accept our sincerest apologies for any inconvenience this may have caused you and thank
you for your patience and valued custom.
Kind regards
Play.com
jp-s
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Vamos, que ellos me acaban de enviar otro resident evil Zero (supongo que precintado) y que les reenvie el mio y me pagan los gastos de envio. Luego he recibido otro e-mail con el "your order has been posted". Prize .00
Jaja, en 3-5 dias tendré otro RE0. Deberia joderles y no enviarles de vuelta el primer RE0
aunque creo que seré bueno y si se lo enviaré
Seguramente me lo envien Players choice, pero eso ya me da igual, y a lo mejor hasta me quedo la caratula original
El que no llora no mama