Algo me defiendo con el inglés pero la verdad no es que esté muy sobrado. Tengo un email que me urge bastante traducir, no recurriría aquí de lo contrario, y me preguntaba si alguien me echaría una mano. Me parece entender que dice algo, pero no estoy muy seguro de ello; así que, si alguien, muy amable, me hiciera este gran favor, estaría muy agradecido a él (aunque fuera Jayleno, que se rumorea que habla inglés en la intimidad)
Venga, aquí va:
Dear Roberto:
Thank you for your confirmation of being in receipt of package.
http://WWW.USPS.COM validates this, too. We have read your email and are very alarmed with great concern. We, in the states, are not accustomed to hostile exchanges. Please forgive our shock.
As you know by our auction site, we are an ALL SALES FINAL/NO RETURNS/NO REFUNDS. However, as this has proven a very challenging sale that required Ebay's assistance through UPI DISPUTE service and 2 shipments of item, based on "REFUSED/UNDELIVERABLE" initial mailing (please regard previous email with USPS GLOBAL PRIORITY TRACKING, INSURANCE, and CUSTOMS DECLARATION), we are eager to resolve this transaction to your benefit, against our policy (which Ebay does not approve of).
Our records indicate you received proper item, with AUTHENTICITY CARD providing serial number and "LEATHER COLLECTION" with pen preserved in plastic wrap of Montblanc and placed in velvet lined Montblanc box. The silver pen you speak of is currently SOLD OUT with waiting lists because it is a LIMITED EDITION collectible. If you had received said item, you would be in possession of a very expensive luxury. Again, our records indicate this was not the item you received.
This is what we propose...
We would be willing to go against our ALL SALES FINAL/NO REFUNDS/NO RETURNS policy and extend a refund minus 2 shipment fees AND allow you to keep the item. This means, rather than you paying fees to mail back, again, the item Internationally, you will get to keep the item and monies.
This is what we need from you to make this happen...
Since we are showing good faith toward you to keep item and monies (which Ebay does not require of its Sellers), we need a good faith effort from you. If you agree to this fair resolve, please post POSITIVE FEEDBACK to us for our Customer Service who has exampled good communication (like providing tracking numbers, etc). This will indicate to us that you are ready for refund and agree to terms. If no or negative feedback is posted, this will show us you do not agree with terms and do not seek for us to go against our policy in your favor.
Once you indicate your choice, we will act accordingly in a prompt manner. We look forward to learning your choice so that we may satisfy you to your liking.
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Un saludo y gracias por anticipado.
PD: La traducción no hace falta que sea integra, pero que sí sea lo más concisa posible.
![[ginyo]](/images/smilies/nuevos/guinyo_ani1.gif "guiñando")
