He hecho una compra en play.com y me han enviado este mail:
"Thank you for your recent order with Play.com.
Due to some fraudulent activity in similar addresses to yours we have
placed your account on hold and require you to fax your bank statement to
us showing your name and address so that we can approve your account and
process your order as quickly as possible. Please fax this information to
+44 (0)1223 395220 for the attention of Maria.
We apologise for the inconvenience caused to you in this matter and hope
that you understand the need for this security."
Que es lo que debo enviarles exactamente? en lugar de un fax, sirve contestarles por mail escaneando lo que haga falta?
gracias