Information about SD-R5002 and SD-R6012 DVD-R/-RW Drives
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Toshiba has detected a potential write error when writing to DVD-R discs using the follow Toshiba DVD-R/-RW drives, the SD-R5002 (for Desktop PCs) and the SD-R6012 (for Notebooks). The frequency of occurrence is very low, but can be corrected by updating the drive's firmware.
For DVD-R/-RW drives that were factory installed in computer systems when purchased, please contact the manufacturer of the computer system for information.
If you purchased a DVD-R/-RW drive as a bare drive, please refer to the applicable firmware download below.
Note:
Firmware will only work on drives that require the update.
DOWNLOADS
SD-R5002 Firmware download - Version 1033
Update utility for Win 98, Win ME, Win 2000 and Win XP to upgrade the firmware of an SD-R5002 DVD-R/-RW drive from version 1030,1031 or 1032 to version 1033.
(file: SD-R5002-1033.exe)
http://sdd.toshiba.com/localcache/820000001548000006d30000000100000000.exe
sdd.toshiba.com