Hola, el tema es que compre en agosto dos modulos de RAM de corsair. Pero están dando problemas y me he puesto en contacto con el servicio de garantia de corsair, tras revisarlo me lo han aprobado. Me han enviado unas instrucciones de envio. Mi ingles es algo malo, pero lo entiendo mas o menos, pero tengo alguna duda. ¿Meto las RAM en su embalaje original y este a su vez lo puedo meter dentro de una caja no?¿El coste del envío corre a mi cargo?¿Que compañía de envíos uso? (soy de España) Si alguien ya ha tenido una experiencia con esto agradecería que me guiara en lo que pueda.
Gracias.
Carefully read and follow the Corsair Product Return Instructions below to ensure the returned package is accepted by Corsair.
Poorly packaged, damaged packaging or insufficient package labeling may result in the returned package being refused and
returned to the sender at the sender’s expense.
Package Labeling:
• Your RMA# & Return address must be clearly marked on the outside of the returning package.
• Print this page and use the top half (fold or cut at the bold black line) as the return
address label by securely taping to the outside of the returning package.
Packaging Instructions:
• DO NOT return any Corsair product in a standard mailing envelope.
• Proper return packaging includes either a padded envelope sufficient to support
the product size and weight or a standard shipping box with stuffing to minimize movement during transit.
• Coolers: Please note to include all fans, pump and the radiator when packing your defective unit.
Missing parts will cause your RMA request to be rejected.
• Memory: Please note to include the whole set/kit even if only 1 module is defective.
Incomplete sets/kits or mismatches will cause a delay in your RMA request.
Shipping Carrier:
• The consumer is responsible for return freight costs to Corsair.
We recommend shipping your product with a carrier who provides tracking and insurance options.
Corsair is not liable for lost or stolen packages.