Hola, pedi el viernes el viewtiful joe en play.com, y cuando fui a revisar mi pedido me salia esto:
Your account has been declined:
This can happen only to new customers and to customers who have recently changed their billing or address information. BEFORE contacting us can you please check the following:
Cardholder address - This should be the address where your Credit Card Bills or Bank Statements are sent to.
That your house number (or name) and postcode are exactly the same as they appear on your Credit Card Bills or Bank Statement.
If you do find a discrepancy then please update your details online so that your order can continue to be processed. If, however, you do not find any discrepancies, contact your credit / debit card issuer to confirm the address they have on file for you.
If you have an queries regarding this, please email us
Al usar la busqueda de este foro
![[ginyo]](/images/smilies/nuevos/guinyo_ani1.gif "guiñando")
he sabido que se tiene que enviar un e-mail o un fax con tu DNI y los datos del banco, pero aqui tengo unas dudas...
1- He usado una Cyber Targeta Visa de La Caixa, esta targeta vale??
2- A que e-mail se tiene que mandar el escaneado de la targeta con los datos del banco? O a que numero de fax?
3-Si mando el e-mail con los datos del banco y de la targeta hace falta que les envie un fax?? Es que nunca he mandado uno y no se como se hace...
Muchas gracias a quien ayude, y espero que este post no parezca muy repetitivo...
