Hola a todos! os cuento mi experiencia con the hut,con la esperanza de que alguno de vosotros podais hecharme un cable.
EL 3 de febrero hice un pedido de un mirro edge,y a dia de hoy todavia no he recivido el paquete,les escribi un email quejandome,y me lo han respondido,pero mi ingles es de primaria,y nose bien que quieren decir con el mensaje.Algun voluntario para traducirmelo y ayudarme a solucionarmelo???????Que sepa ingles claro,que sino estamos apañaos,jeje.
Un saludo y gracias.
PD: SI ALGUIEN SE DECIDE QUE ME LO DIGA Y LE CUENTO MAS DETALLES.
I am sorry that you have not received your order.
Your item was sent to you on 3.2.09and we would have expected it to arrive with you by now.
We will need to trace your item and in order to arrange this we will post a self declaration form to you. When you receive this please could you sign and return the form to the following name and address:
Lynne Rowley
The Hut.Com Admin Centre,
First Floor,
Meridian House,
Rudheath,
Northwich,
Cheshire,
CW9 7RA
Alternatively you can fax this to us on 0845 299 1321.
Once the form has been returned to us we will investigate further and arrange a replacement or refund as requested on the completed form.
If you have any further questions, please login to Your Account where you will be able to request more information.
We try to make contacting us as easy and convenient as possible and want to answer all your questions fully. Our Frequently Asked Questions may be able to provide you with the answer you are looking for.
Alternatively, you may contact us by telephone on 0870 240 8956 during opening hours which are Monday to Friday: 08.00 - 18.00.
Many Thanks,
Jemma Stockton
TheHut.com Team