Lo que me parece imperdonable es que desde un principio nos esten mareando. Hace un tiempo mandé varios emails a la cadena John Lewis preguntandoles si tenían existencias del Kindle, porque un amigo va a visitar Londres, y me repondieron que hasta mediados de Enero no esperaban una nueva remesa, por lo tanto estos de Amazon sabían perfectamente que los nuestros no llegarían hasta esa fecha.
En fin esto me parece una falta de seriedad importante por su parte
Un saludo y a esperar
Este es el mail de marras:
Hello,
Unfortunately, an unexpected delay from our supplier may prevent us from delivering some items in your order placed on
November 27 2010 by December 24. We'll keep working to obtain these items for you, and we'll ship the items as soon as we receive them. Other items that may be in stock will still ship separately, with no increase in your total shipping charges.
"Kindle Wireless Reading Device, Wi-Fi, 6" Display - with New E Ink (Pearl) Technology [Includes USB Cable for Charging. For International Shipment]"
Estimated arrival date: January 19 2011We are sorry not to have met your expectations for this important order. We do value your business, and hope that you continue to favor Amazon.com for your online shopping needs.
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WHY WAS MY ORDER DELAYED?
While we do our best to adhere to our delivery estimates, our inventory is constantly changing based on information we receive directly from our suppliers. Occasionally, unexpected fluctuations in supply, delays during shipping, or changes in release dates for new products will add time to our
original delivery estimate.
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WHAT IF I WANT TO CHANGE OR CANCEL MY ORDER?
If your order hasn't entered the shipping process, you can change or cancel it in Your Account:
https://www.amazon.com/your-accountIf the order is "shipping soon" or "completed", you won't be able to make any changes as it's on the way out the door; we apologize for any inconvenience.
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WHAT IF AN ITEM HAS SHIPPED AND I NO LONGER WANT IT?
If your shipment arrives too late, you may either refuse delivery or return it to us for a refund. For returns instructions, please visit our Returns Center at
http://www.amazon.com/returns.
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HOW DO I CONTACT YOU ABOUT MY ORDER?
If you have more questions about this order, you can e-mail or phone Customer Service by clicking the "Contact Us" button on the right side of any Help page (
http://www.amazon.com/help).
Sincerely,