foro Nintendo.com escribió:I called the Wi-Fi support number, assuming it would allow me to talk to someone, and it did.
They CONFIRMED that it is a fatal error, and it DOES need to be replaced. They have 2 options, as other posts have confirmed.
1) They send you a replacement, you send back yours (pre-paid, all costs paid for by nintendo). Requires Credit Card so you can keep the broken unit (they give you 21 days).
2) You send your unit in and receive a new one. No Credit Card required, but means you cannot play games while waiting
The NOA person said SD games can be transfered, but I do not believe that...
She said it is not very common (it may appear so on the Forums, but that is only because those with broken units are more likely to post in this forum than those without).
They send a replacement unit only. JUST the unit itself, no cables etc. You are to only return the unit as well.
So yea, this sucks. But hey, whatever.