My friends and me have a problem with our commande
Message visiteur envoyé à 11:10 :
my commande is COMMANDE N° XXXXXXXXXXXXXXX
Message visiteur envoyé à 11:11 :
the shipment was scheduled a week ago
Message visiteur envoyé à 11:12 :
I know the provider hasn't delivered the amiibo yet
Message visiteur envoyé à 11:12 :
but I would like to know at least a new scheduled date. Several friends of mine also commissioned it and are in the same situation
11:12
Message opérateur envoyé à 11:13 :
Please wait a moment while I do some checking.
Message opérateur envoyé à 11:15 :
Thank you for your patience.
Message opérateur envoyé à 11:15 :
Unfortunately we do not yet have a specific date for restocking the product. I am sincerely sorry.
Message opérateur envoyé à 11:15 :
In any case, as soon as your order has been shipped, we will send you a confirmation email.
Message opérateur envoyé à 11:15 :
In the meantime, it will not be charged to you.
11:15
Message visiteur envoyé à 11:16 :
But what does that mean? Does it mean that they may not have stock again?
Message visiteur envoyé à 11:17 :
Or is it sure that it will arrive at any moment?
11:17
Message opérateur envoyé à 11:17 :
We are awaiting replenishment. This was postponed a bit due to a problem, but we will be delivered.
11:17
Message visiteur envoyé à 11:17 :
ah
Message visiteur envoyé à 11:18 :
If we have to wait, I will wait. But if it is something that they do not even know if it will be able to be sent for real, then I would appreciate if you let me know
11:18
Message opérateur envoyé à 11:18 :
We will be sure to send you a gesture of goodwill, as compensation for the waiting time.
Message opérateur envoyé à 11:18 :
We will be delivered, the date has been pushed back a bit but we will be, rest assured.
11:18
Message visiteur envoyé à 11:19 :
nice
11:19
Message opérateur envoyé à 11:19 :
It's within a week, but we just don't have a specific date yet.
11:19
Message visiteur envoyé à 11:19 :
ok
Message visiteur envoyé à 11:19 :
many thanks