Dear customer:
Don't worry. We will be responsible for offering you a good-working
X2VGA...Although we need to get the X2VGA at your hand now for clarifying the
cause, we are still willing to resent you a new one ASAP in order to shorten
your waiting. If you do hope so, upon a clear fax or digital picture of your
mailing receipt (you will get it from your local post office while shipping the
unit back to us), we will ship you a new one immediately.
In your case, once we recieved your returns, we will test it and prepare to
refund the shipping fees to you. Please control the shipping fees from Spain to
Taiwan under US$10 and providing your Paypal account beforehand, as will
substantially speed up our refund processing.
Be relieved. We truly hope to have you enjoy the X2VGA asap at no additional
shipping charge.
Neoya, Inc.
http://www.x2vga.com FAX: 886-2-6630-9822
E-mail:
sales@neoya.com