Hilo oficial de Lockerz (sólo dudas, preguntas y respuestas)

de españa

Yo me voy ya a la cama, a jugar un poco a la PSP xD

Buenas noches a tod@s y mañana será otro día

PD: A este paso, huele a restock el día de noche vieja con el consiguiente cabreo y cara de ::FFFFFFUUUUUUU:: de la mayoria de usuarios.

No tengo mucho sueño esta noche, me quedaré aquí a ver si hay alguna novedad en Lockerz y ya avisaremos si hoy por fin es el restock.

Un salu2 a todos.

puede seer...., yo tengo para rato aqui

alecosro escribió:No tengo mucho sueño esta noche, me quedaré aquí a ver si hay alguna novedad en Lockerz y ya avisaremos si hoy por fin es el restock.

Un salu2 a todos.

Entonces los de lockerz son extraterrestre que no duermen.

link1320 escribió:

alecosro escribió:No tengo mucho sueño esta noche, me quedaré aquí a ver si hay alguna novedad en Lockerz y ya avisaremos si hoy por fin es el restock.

Un salu2 a todos.

Entonces los de lockerz son extraterrestre que no duermen.

Hombre extraterrestres no se, pero un poquillo inutiles si que son. Bueno, de todas formas no voy a perder nada quedándome aquí, mientras hablo con los colegas.

Un salu2

me contestaron dos mails seguidos
algo extraño sucede con lockerz
^^

tiene que haber
pero ps lockerz no se ha hecho famoso por ser puntual

Edito:
son las 12 am aqui en juarez
son las 2 am hora lockerz
y estan en mantenimiento
haber que es esta vez

juanin160 escribió:POR FIN PUDE ABRIR LOCKERZ DESPUES DE DOS HORAS INTENTANDO JEJE Y KREN K SI AIGA RESTOCK EN ESTOS DIAS?

traduce y escribe en minúsculas tio que de 6 mensajes llevas 4 en mayúsculas

Vaya mierda,siguen sin actualizar el tema de las invitaciones.

lo de las actualizaciones no han hecho nada...
Me da que si es verdad que nos tendremos que esperar y...
que cojones haceis para que os respondan los emails?
ami ni aunque le mande 1 carta postal me responden la virgen, llevo 16 emails y ni 1 sin contestar.

a alguien le sigue caida la web??

Brais escribió:a alguien le sigue caida la web??

a mi

ME HAN RESPONDIDO ALGO¡¡¡ Lo he colgado aqui antes de leeerlo xd



TRADUCCION

[spoiler]Traducción del inglés al españolMostrar forma romanizada
Gracias por contactar con Lockerz. Como se puede imaginar nuestra bandeja de entrada de correo electrónico está lleno de
correos electrónicos de los miembros con las preocupaciones acerca de la redención de noviembre. Si bien muchos
los miembros son muy felices y están ansiosos por sus premios a los buques, algunos de ustedes están
comprensiblemente frustrado y decepcionado después de recibir la noticia de que su
Premio redimidos no será procesado y enviado. Entendemos que muchos de
está sufriendo en este momento y queremos llegar a cada uno de ustedes y la respuesta
cualquier pregunta que pueda tener. Pero no hemos sido capaces de hacer esto lo más rápido
Nos gustaría considerar el volumen de correo electrónico que hemos recibido. Especialmente
ya que muchos de ustedes han enviado correos electrónicos múltiples.

Hemos preparado este responder a granel en un esfuerzo para ayudarnos a mirar en su
preocupaciones individuales y en contacto con usted de una manera más oportuna. Algunos de
usted puede obtener todas las respuestas que necesita de esta respuesta solo. Sin embargo, si
quieren más atención individual, por favor, siga las instrucciones siguientes cuando
de responder de nuevo a nosotros para que podamos dirigir su correo electrónico al equipo apropiado en este caso
en Lockerz y en contacto con usted mucho antes.

Issue # 1: Nunca recibí un segundo recibo

Si has seguido las instrucciones correctamente cuando el reenvío ningún número o
la recepción del producto equivocado teri@lockerz.com, que debería haber recibido ya sea un
segunda confirmación o una actualización sobre el estado de su reembolso antes de la medianoche
el martes 15 de diciembre. Si usted no recibió un correo electrónico, es probable que se
un problema con su e-mail a Teri.

Si usted no recibió un correo electrónico, es probable que hubo un problema con su correo electrónico
a Teri y no seremos capaces de procesar y enviar su premio. Con base en lo
que hemos descubierto hasta ahora, lo hiciste a uno o más de los siguientes:

1. Ha enviado su recibo después de que el 2 de diciembre en el plazo 6:00 PM EST.

2. De copiar y pegar en su recibo de un nuevo correo electrónico en lugar de transmisión de nosotros
el recibo original con las instrucciones. Por razones obvias, no hemos podido procesar
los ingresos que se copia y pega sin ver la historia antes de enviarlo.

3. Usted modificó el objeto de su recibo remitido. El tema de todos los
recibos había remitido a cualquiera de leer como la Orden de recibo o FWD: Orden
Recibo ... nada más. Hubo una secuencia de comandos que Teri corrió cuando el procesamiento de pedidos
que sólo recogió estos temas de correo electrónico como una manera de clasificar a través de entrada
recibos remitidos. Esta es la razón por la que dio instrucciones muy específicas para avanzar
el recibo original que ha recibido sin alteraciones de ningún tipo.

Si usted siente que los mensajes que envió a Teri cumplen todas las instrucciones --
por favor support@lockerz.com correo electrónico con el objeto de "ninguna confirmación de segunda".
Lo más probable es recibir un mensaje de respuesta automática que reconoce que
recibido su mensaje y lo investigaremos y te responderemos tan pronto como sea
posible.

Número 2 - me confesó AMNISTÍA PERO MI PREMIO ESTABA sigue negando!

El acuerdo con Amnistía era la siguiente: si usted confiesa con honestidad, Lockerz daría
un nuevo comienzo. La honestidad es importante para nosotros, y un valor fundamental en la
de la comunidad que estamos tratando de construir. Muchos de ustedes nos oyó fuerte y claro y
confesó honestamente. Desafortunadamente, en algunos casos, una vez que la invita relacionados con la
trampas fueron retiradas, que no tenía suficiente los amigos que ser un
Z-Lister, y su premio fue cancelado. Muchos otros, sin embargo, confesó a un
irregularidades poco cuando realmente no había mucho. Nosotros investigamos, y si
usted confesó deshonesta, se canceló su premio.

Sin embargo, si usted siente que hemos cometido un error, por favor escriba a
support@lockerz.com con el tema de "Amnistía - Premio denegado".

Issue # 3 - NO SOY UN Tramposo!

Nuestro equipo de fraude examinado cuidadosamente las cuentas para asegurarse de que los premios no fueron
redimido por los miembros que engañado. Si el premio se le negó por sospecha de
hacer trampa, no era más probable un problema con la legitimidad de su invita a
y PTZ. Por favor, comprenda que están actuando contra el fraude en Lockerz a
mantener la integridad del proceso de la redención de nuestros miembros de fiar. Miembros
que las reglas del juego no debería tener que sufrir a causa de los que no,
por lo que no tolerará ningún tipo de violación de nuestros términos de uso.

Dicho esto, si realmente cree que nuestra decisión es un error, por favor escriba a
support@lockerz.com con el tema de "Yo no engañar" y tendremos nuestro
equipo fraude revisar su caso y en contacto con usted. Eso es lo que creemos que
en lo que estamos construyendo aquí - Queremos que los miembros legítimos de tener todas las posibilidades
para disfrutar de la awesomeness épica que viene de Lockerz.

Issue # 4 - Pedí 2 o más cosas y I Got UN SEGUNDO CONFIRMACIÓN DE PEDIDOS
Pero otros no

Sólo estamos permitiendo a nuestros miembros para redimir a 1 º premio de más de 50 puntos para los
La redención de noviembre. Puesto que no había confirmaciones sin confirmación
número, teníamos que tomar esta decisión a fin de permitir a tantas personas como
posibilidad de redimir. Entendemos que puede que no haya recibido la exacta
premio que usted quería. Hicimos todo lo posible para conseguir un premio a todo el mundo. Algunos de los más
premios populares estaban en gran demanda, lo que hacía imposible dar
todo el mundo su primera elección.

Dicho esto, si usted recibió una segunda confirmación de un premio que usted NO
redimir, por favor, support@lockerz.com correo electrónico con el tema de "Producto Wrong".

Issue # 5 - YO NO canjear una tarjeta de regalo AMAZON - QUIERO EL PREMIO I redimido!

Entendemos que usted puede ser bummed mediante entrega de una tarjeta de regalo en lugar de la
premio que usted quería. Enviando esta tarjeta de regalo a nuestra costa (y no deducir
cualquier PTZ) es la mejor manera que podamos darle las gracias por su comprensión y le permiten
saber que apreciamos su membresía. Hicimos nuestro mejor esfuerzo para obtener un premio a
todos. Pero los problemas técnicos que hemos encontrado durante la redención
dieron lugar a algunos premios por la alta demanda de ser redimidos y que simplemente no
los tienen en stock y no puede establecer que en el sistema para estos premios a los buques
a usted en una fecha posterior.

Esperamos que usted comprenda que usted está recibiendo una tarjeta de regalo de $ 50 Amazon, o
De depósito de Paypal, si eres de fuera de los EE.UU. o Canadá, sin costo, más que
seguirá manteniendo todos los PTZ que ha trabajado tan duro para acumular a utilizar para
amortizaciones futuras. Hemos estado repoblación Lugar PTZ sobre una base mensual, mientras que
El sitio está en beta. Finalmente, no habrá ningún surtir. Tendremos un
inventario constante. Por no hablar de una tienda en línea también.

Habrá una redención General de miembros en diciembre. Esta repoblación se
abierto a todos los miembros. Al igual que la redención de noviembre no vamos a anunciar
de la fecha y la hora hasta la mañana de la reposición de existencias. Así que asegúrese de comprobar su
e-mail todas las mañanas junto con el pasillo Lockerz y nuestro Twitter y Facebook
actualizaciones cada día para saber cuándo PTZ Lugar serán repuestos. Y, en
equidad para todos, los premios anteriormente disponible en PTZ Lugar no se
aumento en el valor de PTZ.

Número 6 - ¿Cuándo podré recibir este regalo TARJETA O DEPOSITO DE PAYPAL?

La mayoría de ustedes deben haber recibido su tarjeta de regalo o depósito por ahora. Si usted vive
fuera de los EE.UU. o Canadá, usted recibirá los fondos de Paypal ($ 50 USD) que se
puede convertir en su propia moneda. Estaremos enviando los $ 50 fondos a la
Cuenta de Paypal (o correo electrónico) asociado con su nombre de usuario Lockerz. Estos fondos
debe añadirse automáticamente a su cuenta. Si usted todavía no tiene una
en cuenta, usted debe registrarse en http://www.paypal.com con su dirección de correo electrónico
asociado con su cuenta de Lockerz.

Usted recibirá el mensaje de que los Estados que han enviado los fondos a usted. Haga clic en el
enlace para reclamar su pago. Si usted tiene una cuenta PayPal, se le dirigirá
para iniciar sesión pulg Si no tienes una cuenta PayPal, aquí están las instrucciones para
la creación de una:

Registra tu información y éxito "de acuerdo". Se le preguntará cómo desea pagar por su
compras. Si no desea añadir una cuenta bancaria o tarjeta de crédito, pulsar "ir a la
mi cuenta ".

Usted debe ver a su dinero allí. Usted puede gastar sus fondos en cualquier línea
minorista que tiene Paypal.

Si ya tienes una cuenta de Paypal, que no es el mismo que su Lockerz
de correo electrónico, puede vincular su dirección de correo electrónico a Lockerz que cuenta en
https: / / http://www.paypal.com/cgi-bin/webscr?cmd=_profile-email. Simplemente haga clic en Añadir
la parte inferior derecha y luego verificar su dirección de correo electrónico. Esto le permitirá a
recibirá los $ 50 en tu cuenta principal.

Si usted no ha recibido su tarjeta de regalo o de depósito, o si tiene un específico
cuestión relacionada con su tarjeta de regalo o de depósito, por favor, support@lockerz.com de correo electrónico
con el objeto de "Amazon / Paypal cuestión".

Número 7: ¿Cuándo mi PREMIO BARCO - ¿Por qué recibo un correo electrónico para mi PIDE
SHIPPING INFO cuando ya está en mi configuración

Usted recibirá una confirmación de envío, una vez enviado su premio. Esperamos
tiene todo lo enviado en los próximos 7-10 días. Muchos de ustedes pueden haber
recibido un correo electrónico solicitando sus datos de envío - por favor confirme que la
la información que tiene en la configuración de la cuenta es correcta y haga clic en Actualizar ahora.
Luego, revise de nuevo para garantizar que la información se almacena allí. Si usted necesita
indagar acerca del envío de su premio, por favor, support@lockerz.com correo electrónico con el
tema de la "redención noviembre - Envío de estado". Le pedimos que por favor
de 7-14 días para permitir que su premio de llegar a usted antes de correo electrónico acerca de su estado.[/Spolier]

Yendo a la parte que me interesa, parece que anunciarán el próximo restock ese mismo día por la mañana

Que vamos a pedir
-Brais : Videojuego, Ipod, Wii, Nds o PSP

Que vamos a pedir
-Brais : Videojuego, Ipod, Wii, Nds o PSP
-SnoK: Que no se creen mas listas inutiles

EDIT: tu no habias vendido la cuenta y estabas cagandote en todos sus familiares???

xd bueno a alguien le va la web operativa??

PD: Me hice otra cuenta y llegue a los ptz suficientes pulsando submit la ostia de veces

SnoK escribió:Que vamos a pedir
-Brais : Videojuego, Ipod, Wii, Nds o PSP
-SnoK: Que no se creen mas listas inutiles

EDIT: tu no habias vendido la cuenta y estabas cagandote en todos sus familiares???

Hola soy nuevo en este foro pero os sigo dsd hace muxo
Ami me gustaria kogerme la xbox,ps3,ipod 32g o 8g o psp
Un saludo.

Esta mañana he recibido este correo:

aasepi escribió:Esta mañana he recibido este correo:

Hey there,

We're sorry that it has taken us some time to reply to your email, however the
Christmas holiday has made it difficult to respond to every email as quickly as
we would like to. Below are answers to the issue/s which you may have
experienced or questions you may have asked. If your question or issue isn't
addressed, please feel free to reply to this email and we'll look into it and
get back to you as soon as possible. If your issue/question is listed below and
this email does not help, please send a NEW email to support@lockerz.com with
the relevant subject listed.

MISSING PTZ / FRIENDS COUNT INCORRECT / MISSING Z-LIST STATUS
If you are experiencing issues with your PTz or friends count there are three
possible causes.

* We are currently experiencing a display issue with both PTz, friends counts
and Z-List status. Remember, your PTZ and invited friends are safe in our
database, and we expect to have a fix for this display bug very soon. We're
working to resolve this and your account should be corrected over the next
48 hours.

* You confessed during Amnesty about earning illegitimate PTz. The
illegitimate PTz and friends have been removed from your account. If you
were a Z-List and your friends count fell below 20 due to Amnesty, your
Z-List status has been revoked until you invite enough friends to achieve
Z-List again.

* We discovered that you cheated and did no confess at amnesty and therefore
your PTz have been zeroed.


0 PTZ / BLANK MYLOCKERZ
Some new accounts have experienced display and PTZ issues. Most notably their
myLockerz page doesn't display properly, the information they enter into their
Settings doesn't save, and their PTZ never accumulate and stay at zero. We're
happy to report that most of these accounts have been fixed or in the process
of being fixed at the moment.

When you logging for the first time when your account is fixed you will see
that you're starting with 2 PTZ. Don't freak out. The rest of your PTZ (except
your game PTz) will show up in your balance very soon!

If your account is not fixed, and you see your name next to the word “Hello,”
but you still are showing zero PTZ, try logging out and logging back then, then
answering the Dailies question. If you have already answered the question
today, please try tomorrow and you should see PTZ begin to accumulate. If you
don’t see PTZ accumulate after answering the Dailies question, please send a
NEW email to support@lockerz.com with the words “0PTz Broken Account” in the
subject. Don't worry though, you can continue to earn more delicious PTz while
we fix your account.


INVITE LINK NOT WORKING
If you've received an invite link which always takes you to the homepage (asks
you to enter just email and combination) then it's likely that you've received
a broken invitiation. Don't worry though, as receiving a new one is easy.

Simply ask the person who invited you to press the 'RESEND' button under your
email address on the invite page and you should receive a new invitation soon
after. If you're unsure of who sent you your invite, feel free to ask a friend
to invite an alternative email address which you use.


UNABLE TO CHANGE EMAIL
We're aware that there is an issue with some users being unable to change their
email addresses in their account settings. We're working hard to resolve this
and you should be able to change your email in your account settings once this
is resolved.

If you need your email changed now, please send a NEW email to
support@lockerz.com with the subject "Request To Change Email"


Z-LIST SHIRTS
Our Z-List has been growing so fast that our t-shirt supply can't keep up. If
you recently achieved Z-List status, we must ask you to wait until January to
receive your t-shirt. Please ensure that all of your contact details are
correct in your account settings. If you became a Z-Lister in November then
it's possible that your shirt has either been shipped or is on backorder. Don't
worry, you will get your shirt in coming weeks.


RESTOCK
We will be having a restock for all of our members this month, so hopefully
you'll be able to redeem the prize you've been wanting then.


NO SECOND ORDER RECEIPT
If you've e-mailed us about a second order receipt or an order problem
recently, chances are, we have seen it and we are investigating each case
individually. If you only email us once over 5 days ago, please send a NEW
email to support@lockerz.com with the subject "No Second Receipt".


CANCELLED ORDER
If you've sent us an email contending the cancellation of your order and
received a reply saying we're investigating, then there is no need to reply as
your account and order will be reviewed. If you have not received an email
reply when contending an order, please send a NEW email to support@lockerz.com
with the subject "Cancelled Order Review"


CONFESS TO CHEATING
If you've contacted us confessing to cheating, we would like to thank you for
your integrity. If you only sent us the one email over 5 days ago, it's
possible that we have missed it, please send a NEW email to support@lockerz.com
with the subject "Cheating Confession". If you have emailed since, then we have
seen it and will contact you in regards to it in the future.


Thanks for being part of the Lockerz community. Keep visiting Lockerz to earn
PTZ and learn about exciting new things that will be happening at Lockerz very
soon. We truly appreciate your continued patience as we work on making your
Lockerz experience an amazing one!



-Serious Guy


Lockerz Support
Pittsburgh, PA
support@lockerz.com

yo tambien lo he recibido, y ayer recibi otro diciendome que mi pedido estaba aproveed .-. pero a saber cuando mandan xd

Yo también he recibido uno algo distinto en el principio al vuestro:

Hey everyone. B-Coz here from the Lockerz crew. We are gearing up for our
upcoming restock and the new year. Our email queue is backed up at the moment
and many of you have been waiting longer than we want you to for responses. In
an effort to get things back under control, and provide you with at least some
of the answers you're needing, I've prepared this bulk response. This email may
answer all of your questions. If it doesn't, please follow my directions for
replying back, so we can better route your emails and look into your individual
issue. You can also just just reply back to me and I'll do my best to get back
to you ASAP.

ISSUE #1: WILL YOU BE RESTOCKING IN DECEMBER?

Yes. We've been restocking PTZ Place on a monthly basis while the site is in
beta. Eventually there won't be any restocks. We'll have a constant inventory.
Not to mention an online store too. But, for the time being, we are doing
everything we can to improve the monthly restock process.

There will be a General Member redemption before the end of the month. This
restock will be open to ALL members. Just like the November redemption we won't
be announcing the date and time until the morning of the restock. So be sure to
check your email every morning along with the Lockerz hallway and our Facebook
and Twitter updates each day to find out when PTZ Place will be replenished.
And, in fairness to everyone, prizes previously available at PTZ Place will not
increase in PTZ value for this restock.

ISSUE #2: I NEVER RECEIVED A SECOND RECEIPT FROM MY REDEMPTION IN NOVEMBER

If you followed our instructions properly when forwarding your no number or
wrong product receipt to teri@lockerz.com, you should have received either a
second confirmation or an update on the status of your redemption by midnight
on Tuesday December 15th. If you didn't receive an email, chances are there was
a problem with your email to Teri.

If you didn't receive an email, chances are there was a problem with your email
to Teri and we will be unable to process and ship your prize. Based on what
we've discovered so far, you did one or more of the following:

1. You sent your receipt after the December 2nd at 6:00 PM EST deadline.

2. You copy and pasted your receipt into a new email rather than forwarding us
the original receipt as instructed. For obvious reasons, we could not process
receipts that were copy and pasted without seeing the prior sending history.

3. You altered the subject of your forwarded receipt. The subject of all
forwarded receipts had to either read as Order Receipt or FWD: Order
Receipt...nothing else. There was a script that Teri ran when processing orders
that only picked up these email subjects as a way to sort through incoming
forwarded receipts. This is why we gave very specific instructions to forward
the original receipt you received with no alterations whatsoever.

If you feel that the emails you sent to Teri met all of our instructions -
please email support@lockerz.com with the subject of "No Second Confirmation".
You will most likely receive an automated message reply acknowledging that we
received your email and we'll investigate and get back to you as soon as
possible.

ISSUE #3 - I CONFESSED AMNESTY BUT MY NOVEMBER REDEMPTION WAS STILL DENIED!

The deal with Amnesty was this: if you confessed HONESTLY, Lockerz would give
you a fresh start. Honesty is important to us, and a core value in the
community we're trying to build. Many of you heard us loud and clear and
confessed honestly. Unfortunately, in some cases, once the invites related to
cheating were removed, you didn't have enough remaining friends to be a
Z-Lister and your prize was cancelled. Many others, though, confessed to a
little wrongdoing when there was actually quite a lot. We investigated, and if
you confessed dishonestly, your prize was cancelled.

However, if you feel that we've made a mistake, please email
support@lockerz.com with the subject of "Amnesty - Denied Prize."

ISSUE #4 - I AM NOT A CHEATER! WHY WAS MY NOVEMBER REDEMPTION DENIED?

Our fraud team carefully reviewed accounts to make sure that no prizes were
redeemed by members that cheated. If your prize was denied for suspected
cheating, there was most likely an issue with the legitimacy of your invites
and PTZ. Please understand that we are cracking down on cheating on Lockerz to
maintain the integrity of the redemption process for our legit members. Members
that play by the rules should not have to suffer because of those that don't,
so we will not tolerate any kind of violation of our terms of use.

That being said, if you truly believe our decision is in error, please email
support@lockerz.com with the subject of "I Did Not Cheat" and we will have our
fraud team review your case and respond back to you. That's how much we believe
in what we're building here -- we want legitimate members to have every chance
to enjoy the epic awesomeness that's coming from Lockerz.

ISSUE #5 - I ORDERED 2 OR MORE THINGS AND I GOT ONE SECOND ORDER CONFIRMATION
BUT NOT OTHERS

We are only allowing our members to redeem 1 prize over 50 points for the
November redemption. Since there were confirmations with no confirmation
number, we needed to make this decision in order to allow as many people as
possible to redeem. We understand that you may not have received the exact
prize you wanted. We did our best to get a prize to everyone. Some of the more
popular prizes were in very high demand, which made it impossible to give
everyone their first choice.

That said, if you received a second confirmation for a prize that you DID NOT
redeem, please email support@lockerz.com with the subject of "Wrong Product".

ISSUE #6 - I DIDN'T REDEEM AN AMAZON GIFT CARD - I WANT THE PRIZE I REDEEMED!

We understand that you might be bummed by receiving a giftcard instead of the
prize you wanted. This unfortunately isn't negotiable no matter how hard you
plead with us. Sending you this giftcard at our expense (and not deducting any
PTZ) is the best way we can thank you for your understanding and let you know
that we appreciate your membership.

We did our very best to get a prize to everyone. But the technical problems
that we encountered during the redemption resulted in certain high demand
prizes being over redeemed and we simply do not have them in stock and can't
set it up in the system for these prizes to ship to you at a later date.

We hope that you understand that you're getting a $50 Amazon gift card, or
Paypal deposit if you're from outside the U.S. or Canada, at no cost PLUS you
will still keep all of the PTZ you've worked so hard to accumulate to use for
future redemptions.

ISSUE #6 - WHEN WILL I RECEIVE THIS GIFT CARD OR PAYPAL DEPOSIT?

Most of you should have received your gift card or deposit by now. If you live
outside the U.S. or Canada, you will receive Paypal funds ($50 USD) which you
can convert into your own currency. We'll be sending the $50 funds to the
Paypal account (or email) associated with your Lockerz login. These funds
should be automatically added to your account. If you don't yet have an
account, you should register at http://www.paypal.com with the email address
associated with your Lockerz account.

You will receive the email that states we have sent funds to you. Click the
link for claiming your payment. If you have a paypal account, it will lead you
to log in. If you do NOT have a paypal account, here are the instructions for
creating one:

Add your info and hit "agree." It will ask you how you want to pay for your
purchases. If you don't want to add a bank account or credit card, hit "go to
my account."

You should see your funds there. You can spend your funds at any online
retailer that takes Paypal.

If you already have a Paypal account which is not the same as your Lockerz
email, you can link you Lockerz email address to that account at
https://www.paypal.com/cgi-bin/webscr?c ... file-email. Simply click add on
the bottom right and then verify your email address. This will allow you to
receive your $50 in your primary account.

If you have not received your gift card or deposit, or if you have a specific
question related to your gift card or deposit, please email support@lockerz.com
with the subject of "Amazon/Paypal Question."

ISSUE #7: WHEN WILL I GET MY PRIZE - WHY DID I RECEIVE AN EMAIL ASKING FOR MY
SHIPPING INFO WHEN IT IS ALREADY IN MY SETTINGS

You will receive a shipping confirmation once your prize is shipped. We hope to
have everything shipped within the next 7-10 days. Many of you may have
received an email asking for your shipping details - please confirm that the
information you have in your Account Settings is correct and click Update Now.
Then double check again to ensure that the info is stored there. If you need to
inquire about your prize's shipping, please email support@lockerz.com with the
subject of "November Redemption - Shipping Status". We ask that you please
allow 7-14 days for your prize to reach you before emailing about status.

And don't hesitate to hit me back if you have any other questions. Things are a
bit hectic right now so it may take me a few days to get back to you but I'll
do my best to give you individual attention. Especially if this response didn't
specifically address your question or problem.

Best,

Lockerz Crew


Lockerz Support
Pittsburgh, PA
support@lockerz.com

pero os deja entrar en la pagina?? por que ami no me deja

mirar lo que han puesto en el facebook hace 15m
Our site maintenance is taking longer than expected. We will keep you updated throughout the day. Thanks:-)

Que hagan lo que quieran, pero que cuando vuelva la pagina tenga los dailies que me deben de hace 1 mes.

Entonces, van a hacer restock este mes? quedan 3 dias para que se acabe diciembre

de todo esto se deduce que dicen que la mañana del dia del restock avisan no?

Bueno y yo me pregunto una cosa, a los que no nos ha procesado los pedidos por haberle copiado el recibo o por lo que sea, ¿qué pasa que nos quedamos sin premio ni nada o qué?

entonces si avisan por la mañana qui el correo llegara sobre las 7 de la tarde(españa) no?

aasepi escribió:Esta mañana he recibido este correo:

Hey there,

We're sorry that it has taken us some time to reply to your email, however the
Christmas holiday has made it difficult to respond to every email as quickly as
we would like to. Below are answers to the issue/s which you may have
experienced or questions you may have asked. If your question or issue isn't
addressed, please feel free to reply to this email and we'll look into it and
get back to you as soon as possible. If your issue/question is listed below and
this email does not help, please send a NEW email to support@lockerz.com with
the relevant subject listed.

MISSING PTZ / FRIENDS COUNT INCORRECT / MISSING Z-LIST STATUS
If you are experiencing issues with your PTz or friends count there are three
possible causes.

* We are currently experiencing a display issue with both PTz, friends counts
and Z-List status. Remember, your PTZ and invited friends are safe in our
database, and we expect to have a fix for this display bug very soon. We're
working to resolve this and your account should be corrected over the next
48 hours.

* You confessed during Amnesty about earning illegitimate PTz. The
illegitimate PTz and friends have been removed from your account. If you
were a Z-List and your friends count fell below 20 due to Amnesty, your
Z-List status has been revoked until you invite enough friends to achieve
Z-List again.

* We discovered that you cheated and did no confess at amnesty and therefore
your PTz have been zeroed.


0 PTZ / BLANK MYLOCKERZ
Some new accounts have experienced display and PTZ issues. Most notably their
myLockerz page doesn't display properly, the information they enter into their
Settings doesn't save, and their PTZ never accumulate and stay at zero. We're
happy to report that most of these accounts have been fixed or in the process
of being fixed at the moment.

When you logging for the first time when your account is fixed you will see
that you're starting with 2 PTZ. Don't freak out. The rest of your PTZ (except
your game PTz) will show up in your balance very soon!

If your account is not fixed, and you see your name next to the word “Hello,”
but you still are showing zero PTZ, try logging out and logging back then, then
answering the Dailies question. If you have already answered the question
today, please try tomorrow and you should see PTZ begin to accumulate. If you
don’t see PTZ accumulate after answering the Dailies question, please send a
NEW email to support@lockerz.com with the words “0PTz Broken Account” in the
subject. Don't worry though, you can continue to earn more delicious PTz while
we fix your account.


INVITE LINK NOT WORKING
If you've received an invite link which always takes you to the homepage (asks
you to enter just email and combination) then it's likely that you've received
a broken invitiation. Don't worry though, as receiving a new one is easy.

Simply ask the person who invited you to press the 'RESEND' button under your
email address on the invite page and you should receive a new invitation soon
after. If you're unsure of who sent you your invite, feel free to ask a friend
to invite an alternative email address which you use.


UNABLE TO CHANGE EMAIL
We're aware that there is an issue with some users being unable to change their
email addresses in their account settings. We're working hard to resolve this
and you should be able to change your email in your account settings once this
is resolved.

If you need your email changed now, please send a NEW email to
support@lockerz.com with the subject "Request To Change Email"


Z-LIST SHIRTS
Our Z-List has been growing so fast that our t-shirt supply can't keep up. If
you recently achieved Z-List status, we must ask you to wait until January to
receive your t-shirt. Please ensure that all of your contact details are
correct in your account settings. If you became a Z-Lister in November then
it's possible that your shirt has either been shipped or is on backorder. Don't
worry, you will get your shirt in coming weeks.


RESTOCK
We will be having a restock for all of our members this month, so hopefully
you'll be able to redeem the prize you've been wanting then.


NO SECOND ORDER RECEIPT
If you've e-mailed us about a second order receipt or an order problem
recently, chances are, we have seen it and we are investigating each case
individually. If you only email us once over 5 days ago, please send a NEW
email to support@lockerz.com with the subject "No Second Receipt".


CANCELLED ORDER
If you've sent us an email contending the cancellation of your order and
received a reply saying we're investigating, then there is no need to reply as
your account and order will be reviewed. If you have not received an email
reply when contending an order, please send a NEW email to support@lockerz.com
with the subject "Cancelled Order Review"


CONFESS TO CHEATING
If you've contacted us confessing to cheating, we would like to thank you for
your integrity. If you only sent us the one email over 5 days ago, it's
possible that we have missed it, please send a NEW email to support@lockerz.com
with the subject "Cheating Confession". If you have emailed since, then we have
seen it and will contact you in regards to it in the future.


Thanks for being part of the Lockerz community. Keep visiting Lockerz to earn
PTZ and learn about exciting new things that will be happening at Lockerz very
soon. We truly appreciate your continued patience as we work on making your
Lockerz experience an amazing one!



-Serious Guy


Lockerz Support
Pittsburgh, PA
support@lockerz.com

Os habéis fijado ke lo firma un tal "Serius Guy"? Estos se están mofando de nosotros o ke cojones? Solo les faltaba poner LolCat support.

Este tiene su tiempo pero tambien me fije en ese detalle.

Hi!

I'm writing you for a trouble in my account.
I haven't recieve my PTZ for "login" during 10 days.
I'm Z-Member, then, I'll have to recieve around 40 PTZ

Thanks

[Support #344309] Missing login PTZ

From: Serious Guy via RT (support@lockerz.com)

Hey there,

Thanks for contacting us.

Unfortunately we're still experiencing display errors with PTZ and
friends counts. We're in the process of updating our database and all
affected accounts WILL be adjusted.

Remember, your PTZ and invited friends are safe in our database, and we
expect to have a fix for this display bug very soon.

Members who didn't receive their game PTZ will soon be refunded 25 PTZ,
which is higher than the average score.

We're also aware of an issue with not receiving logging PTz when you
select 'Remember Me'. We're working on resolving this, however in the
meantime, you can get around this by simply logging out and then typing
in your user name and combination to login every day until this is fixed.

We truly appreciate your continued patience as we work on making your
Lockerz experience an amazing one!

Lockerz Support
Pittsburgh, PA
support@lockerz.com

Naruto_raruto escribió:

aasepi escribió:Esta mañana he recibido este correo:

Hey there,

We're sorry that it has taken us some time to reply to your email, however the
Christmas holiday has made it difficult to respond to every email as quickly as
we would like to. Below are answers to the issue/s which you may have
experienced or questions you may have asked. If your question or issue isn't
addressed, please feel free to reply to this email and we'll look into it and
get back to you as soon as possible. If your issue/question is listed below and
this email does not help, please send a NEW email to support@lockerz.com with
the relevant subject listed.


MISSING PTZ / FRIENDS COUNT INCORRECT / MISSING Z-LIST STATUS
If you are experiencing issues with your PTz or friends count there are three
possible causes.

* We are currently experiencing a display issue with both PTz, friends counts
and Z-List status. Remember, your PTZ and invited friends are safe in our
database, and we expect to have a fix for this display bug very soon. We're
working to resolve this and your account should be corrected over the next
48 hours.

* You confessed during Amnesty about earning illegitimate PTz. The
illegitimate PTz and friends have been removed from your account. If you
were a Z-List and your friends count fell below 20 due to Amnesty, your
Z-List status has been revoked until you invite enough friends to achieve
Z-List again.

* We discovered that you cheated and did no confess at amnesty and therefore
your PTz have been zeroed.


0 PTZ / BLANK MYLOCKERZ
Some new accounts have experienced display and PTZ issues. Most notably their
myLockerz page doesn't display properly, the information they enter into their
Settings doesn't save, and their PTZ never accumulate and stay at zero. We're
happy to report that most of these accounts have been fixed or in the process
of being fixed at the moment.

When you logging for the first time when your account is fixed you will see
that you're starting with 2 PTZ. Don't freak out. The rest of your PTZ (except
your game PTz) will show up in your balance very soon!

If your account is not fixed, and you see your name next to the word “Hello,”
but you still are showing zero PTZ, try logging out and logging back then, then
answering the Dailies question. If you have already answered the question
today, please try tomorrow and you should see PTZ begin to accumulate. If you
don’t see PTZ accumulate after answering the Dailies question, please send a
NEW email to support@lockerz.com with the words “0PTz Broken Account” in the
subject. Don't worry though, you can continue to earn more delicious PTz while
we fix your account.


INVITE LINK NOT WORKING
If you've received an invite link which always takes you to the homepage (asks
you to enter just email and combination) then it's likely that you've received
a broken invitiation. Don't worry though, as receiving a new one is easy.

Simply ask the person who invited you to press the 'RESEND' button under your
email address on the invite page and you should receive a new invitation soon
after. If you're unsure of who sent you your invite, feel free to ask a friend
to invite an alternative email address which you use.


UNABLE TO CHANGE EMAIL
We're aware that there is an issue with some users being unable to change their
email addresses in their account settings. We're working hard to resolve this
and you should be able to change your email in your account settings once this
is resolved.

If you need your email changed now, please send a NEW email to
support@lockerz.com with the subject "Request To Change Email"


Z-LIST SHIRTS
Our Z-List has been growing so fast that our t-shirt supply can't keep up. If
you recently achieved Z-List status, we must ask you to wait until January to
receive your t-shirt. Please ensure that all of your contact details are
correct in your account settings. If you became a Z-Lister in November then
it's possible that your shirt has either been shipped or is on backorder. Don't
worry, you will get your shirt in coming weeks.


RESTOCK
We will be having a restock for all of our members this month, so hopefully
you'll be able to redeem the prize you've been wanting then.


NO SECOND ORDER RECEIPT
If you've e-mailed us about a second order receipt or an order problem
recently, chances are, we have seen it and we are investigating each case
individually. If you only email us once over 5 days ago, please send a NEW
email to support@lockerz.com with the subject "No Second Receipt".


CANCELLED ORDER
If you've sent us an email contending the cancellation of your order and
received a reply saying we're investigating, then there is no need to reply as
your account and order will be reviewed. If you have not received an email
reply when contending an order, please send a NEW email to support@lockerz.com
with the subject "Cancelled Order Review"


CONFESS TO CHEATING
If you've contacted us confessing to cheating, we would like to thank you for
your integrity. If you only sent us the one email over 5 days ago, it's
possible that we have missed it, please send a NEW email to support@lockerz.com
with the subject "Cheating Confession". If you have emailed since, then we have
seen it and will contact you in regards to it in the future.


Thanks for being part of the Lockerz community. Keep visiting Lockerz to earn
PTZ and learn about exciting new things that will be happening at Lockerz very
soon. We truly appreciate your continued patience as we work on making your
Lockerz experience an amazing one!



-Serious Guy


Lockerz Support
Pittsburgh, PA
support@lockerz.com

Os habéis fijado ke lo firma un tal "Serius Guy"? Estos se están mofando de nosotros o ke cojones? Solo les faltaba poner LolCat support.

Parece de coña pero son los nombres que se han cogido, hay uno uqe se llama C, otro C-Money, B.Coz otro Double Negative..

ami como si lo firma el perro con la huella del rabo
con que me envien 1 correo diciendome que me van a traer mi premio, estaré feliz, NADAMAS EL ECHO DE QUE ME RESPONDAN.

La camiseta te la envian los de correo o tienes que ir a recojerla a la oficina de correos?¿
Cuanto suele tardar?¿
os envian algun tipo de correo de confirmacion los de Lockerz para la camiseta?¿

Hola me acabo de registrar hace poco pero llego siguiendo este post bastante tiempo hasta k me e decidido a registrarme.
Mis preguntillas son las siguientes:
1-Lo de las invitaciones no se save cuando cojones lo van a arreglar no?(cualkier novedad sobre este tema informen por favor,pork yo ya envie el imeil para k me lo arreglaran y nada ni respuesta ni poyas)
2-Ahora aunke no seas Z-list puedes pedir regalos en el reestock?

Muxas gracias SALU2

Si, en este re-stock será general, es decir, tanto para Zlist como para los que no lo son. En cuanto a los errores en los PTZ e invitaciones, parece ser que es lo que están solucionando por lo que dicen en las respuestas automáticas de los emails.

Por cierto, os deja entrar en Lockerz? Llevo sin poder desde ayer a las 23:30, cuando se supone que a algunos si les entraba

Les acabo de "reenviar" (como indica el email) en asunto, "No Second Confirmation" , a ver lo que tardan en decirme algo o si me lo envian o que coño, creo que se estan recochineando de mala manera ya.

alguien sabe si me puedo meter los 35 euro en mi cuenta a traves de paypal?

AkumajoX escribió:Les acabo de "reenviar" (como indica el email) en asunto, "No Second Confirmation" , a ver lo que tardan en decirme algo o si me lo envian o que coño, creo que se estan recochineando de mala manera ya.

Puedes poner lo que les enviaste??

albertoleo escribió:Si, en este re-stock será general, es decir, tanto para Zlist como para los que no lo son. En cuanto a los errores en los PTZ e invitaciones, parece ser que es lo que están solucionando por lo que dicen en las respuestas automáticas de los emails.

Por cierto, os deja entrar en Lockerz? Llevo sin poder desde ayer a las 23:30, cuando se supone que a algunos si les entraba

Muxas gracias por la info y por cierto yo tampoco puedo entrar desdes ayer antes de las 23:00, desde vastante antes

SALUDOS

karembe escribió:alguien sabe si me puedo meter los 35 euro en mi cuenta a traves de paypal?

Sí lo puedes meter en tu cuenta bancaria, pero cobran comisión, no sé si es algo así como un euro y algo. Hay que ir en tu cuenta de Paypal a donde pone Retirar, y luego a Transferir a cuenta bancaria

Sergio_13 escribió:

AkumajoX escribió:Les acabo de "reenviar" (como indica el email) en asunto, "No Second Confirmation" , a ver lo que tardan en decirme algo o si me lo envian o que coño, creo que se estan recochineando de mala manera ya.

Puedes poner lo que les enviaste??

En el mail que te envian, no pone nada de que tengas que especificar nada, doi por hecho que comprobaran tu email para saber lo que ganaste, es la unica manera que tienen de saberlo, a no ser, que luego te manden otro mail pidiendote el order, que seria mas "agonizante" para que te envien algo, por que se tardaria aun mas, no se, son tan ceporros que no me extrañaria.

aver lo de los mails de second reception, cada 1 tiene que poner lo que parezca y si no sabes ingles, te pones con google traductor o yahoo traductor o algo que te ayude en la redacción... pero bueno

mirad, yo creo que de momento no va a haber restock, hasta que no terminen de enviar todos los regalos del mes pasado.

¿PORQUÉ?
-Muy facil, ya que, bastante trabajo tienen atrasado con tanto pedido.
Ellos mismos dijeron que aún a día de hoy, y como pruevan también, los usuarios de este foro y otros, aún siguen llegando emails de aceptación de productos remitidos el més pasado.
Osea que ellos dijeron que se quedaron sin stock, y hasta que no les mandaran más productos, a la gente que no había recibido nada y había pedido, ya se le enviaría 1 respuesta a cada 1 con SI o NO.

Yo, espero mi respuestas, ya que pedí lo que más se pidió por general que fue: la consola Wii + Wii Sports
Asi que no queda más remedio que esperar aunque te esten tocando ya los pendientes reales.

Así que lo que harán en 1 principio será anunciar que han terminado de enviar todo regalo pedido en el stock de noviembre y 1 vez hecho eso, harán stock dias o el dia despues.

Vosotros opinais lo mismo?

No creo que sean tontos y aun amontonen más trabajo del que tienen, porque a ese paso, en estas fechas del año que viene tendrán aun pedidos de febrero por procesar.

si hoy mismo dicen que van a hacer restock es que lo haran, si no ya empezarian a dar largas...

delsud, no quiero ser negativo ni pesimo pero...
me da a mi que hoy tampoco lo harán...

bueno ya les he mandado un email por lo de "I did not cheat". He sido todo lo sincero que he podido en cuanto a lo que pienso que están haciendo porque lo considero una tomadura de pelo y les he dicho que quiero una respuesta hecha por una persona y no esa mierda de emails automáticos que mandan...A ver cuándo y qué me contestan.

un saludo.

por cierto, alguien ha confesado, y "sólo" le han quitado sus ptz fraudulentos, no el total??

PD: keydragon, no digo hoy, digo entre hoy y mañana

keydragon escribió:aver lo de los mails de second reception, cada 1 tiene que poner lo que parezca y si no sabes ingles, te pones con google traductor o yahoo traductor o algo que te ayude en la redacción... pero bueno

Hombre, si en el propio email que te envian, pone que no validavan el copiar y pegar del order, no se que coño les vas a enviar y repito, te pone que reenvies el mail poniendo lo de "No Second Confirmation", en el caso de que no te llegara ningun mail, en otros casos, pone mas de lo mismo, pero oye, cada uno que ponga lo que quiera, supongo que solo lo verificaran si lo pones en el asunto, que para eso lo especifican, tampoco viene mal comentar el caso en particular, pero los veo tan inutiles, que seguro que se inventan cualquier cosa.

juanin160 escribió:oigan a ustedes si les abre lockerz ?por que ami no dice que esta reparando y cuanta cagada mas

Ya han dicho que aún tardarían un poco más en recargar la página