litos001 escribió:esque ha habido a gente que no nos aceptaban la tarjeta al hacer el pedido, entonces se paso la oferta y nos pusieron de estado awaiting stock. A mí por ejemplo me la aceptaron justo antes de acabr la oferta, y luego ya no me lo enviaron tampoco, asíque cancele, porque me daba que ya no lo iban ha hacer.
Los que no lo habeis cancelado mandar un mail a ver si teneis suerte, pero lo dudo. porque stock tienen, pero no quieren mandarlo.
Saludos.
Me parece a mi que yo voy a tener que cancerlarlo tambien... porque les he envie el siguiente email (ingles de google translator xD)
Hi, I did order Far Cry 2 the day 01/12/2008, I had many problemas with de card details, the day 03/12/2008 you charge me 1€ but, today 06/12/2008 the status of order is in "awaiting stock". Why is in awaiting stock if you have stock of the same game but at different price?
greetings
y me han contestado esto...
Thank you for your email
We would like to apologise for any confusion regarding the £1 debit from your account.
This transaction is known as a 'phantom transaction'. When verifying your credit/debit card with your address, we have to simulate a transaction to make sure that the details you supplied when setting up the account were correct.
Please be assured that this debit will not show on your statement after 7 days.
If you have any further queries please contact us via the helpdesk section on our website:
If you require any further assistance please contact our Customer Support Team on 0845 800 1020 (UK only) or +44 (0)1534 877 595 (outside UK). Our opening hours are 9am - 8pm Monday to Friday and 9am - 5pm Saturday and Sunday.
Please accept our sincere apologies for any inconvenience this may have caused you and thank you for your patience and valued custom.
Kind Regards,
Play
osease... no me han dicho nada del juego, ni del stock ni nada, porque cuando yo les envie el correo si que tenian stock, tanto de caja metalica, como caja normal, les he enviado otro correo diciendo que el problema no es la transaccion, sino que es el estado del pedido. Me parece a mi que me quedo sin juego