Hi again,
I once more apologise for the error and the inconvenience caused to you. Unfortunately we cannot afford to honour your order as it was never intended to be sold for EUR 12,29 as we obviously would make a huge loss on that sale.
We have been in contact with Amazon who have accepted that this was an error and we have been given clearance to cancel all orders at the incorrect price.
We have only just started selling on amazon.es but we sell the same PCs on amazon.uk, amazon.fr and amazon.de and so if you check this same PC on and of these sites you will see that there was an innocent mistake made.
I hope you accept our apology and the full refund has now been processed back to you.
Best regards,
Vibox
----- Original Message -----
Información sobre reembolsos del comerciante de Amazon Vibox Ltd (Pedido: xxxxxx)
Queria saber porque se me reembolsa el producto por precio incorrecto , el producto estaba anunciado con una determinada oferta.
Legalmente en españa, donde vendeis , La publicidad es vinculante , como regla general, el contenido de las ofertas comerciales dirigidas a consumidores (personas físicas y jurídicas que actúan en un ámbito ajeno a una actividad empresarial o profesional) son vinculantes para la empresa.
Solicito que se proceda a la renovacion del pedido con su correspondiente precio, de lo contrario procedere a la realizacion de una denuncia en consumo.