An update for Borderlands: The Handsome Collection on Xbox One is now live that allows users to successfully transfer Badass Ranks and customizations from their prior-gen save files.
Players will be prompted to download the update upon booting up Borderlands: The Handsome Collection. Click here for full update notes.
After updating, users will be able to transfer the Badass Ranks and customizations associated with their accounts to Borderlands: The Handsome Collection by re-downloading a game save using the "Cloud Save" feature in the Borderlands: The Handsome Collection Main Menu.
Once this update is installed, players will be able to restore their Badass Rank and customizations while maintaining their current mission progress per the below:
If the Badass Rank from your uploaded previous-gen character save is higher than your current Handsome Collection Badass Rank, your Badass Rank will be overwritten with the higher value.
Customizations from your previous-gen character save will be added to your Handsome Collection account profile.
Any mission progress you made prior to the update can be saved by selecting "Save As New" instead of "Overwrite" when re-downloading your save post-update.
If you have any questions about this, please visit
http://support.gearboxsoftware.com.