Saludos, os comento un problemilla, hace unas semanas expuse un tema, que habia tenido problemas con play-asia, pedi un too human en septiembre, y no me llegaba, pasado un mes, expuse la queja, y me dijeron que esperara 3 semanas para que lo resolvieran, pasado ese tiempo, y al ver que no se acordaban de mi, les volvi a mandar otro correo diciendoles que si se sabia algo del paquete... hoy me han respondido, queria pedir si alguien es tan amable de traducirme el tocho que me han enviado, se lo agradeceria mucho, se que es mucho pedir, pero mi ingles es bastante deficiente.
Gracias.
Dear Rafael, This E-Mail is regarding your lost order. Again, please again let us apologize for the situation. We certainlyappreciate your custom, it makes us sad to hear about these problems whenit comes to the delivery of your items. We ship all our orders from our warehouses in Hong Kong, our distributionchannels have been proven to be very reliable. Still, we are, in mostcases, shipping your products half way around the world; this leaves thechance that something might go wrong on a very low number of shipments. Asfor your particular order, we are very sorry it did not reach you. We have spent a lot of time in research on what might have gone wrong withyour shipment, we have to admit, we did not learn much what actually couldhave been the real cause. It may have been that the package contents werenot approved by the customs offices in your country, it may be have beenthat the package size has caused difficulities to the destionation postoffice. It is very difficult to get information on failed deliveries fornon-courier shipping methods. We haven't had a return of your package, soall we know is that your package is now 'somewhere'. Not at your place,not at any official postal authorities' places, not at our place. Your order was shipped a long time ago. You should have gotten it a longtime ago as well. Our records say, you unfortunately did not get it. Ifyou have received your order in the meanwhile, please kindly reply to usthat you have received it. If your order has not arrived, then we can, at this time, only offer arefund in form of store credit for furture purchases at Play-Asia.com. Wepossibly could offer a resend of the lost item, and we will do so ifrequested, however, please keep in mind that we can not give any guaranteethat the replacement would arrive, and that such action would be on yourown risk. We kindly ask you, to reply to this email whether your item arrived in themeanwhile or not. As said before, if your item did not arrive, we can offer a store creditin full value of your lost order, or, if requested (and understood that weare not liable for the repeated loss of the resend) we can resend theitem. We can not rule out that your parcel might eventually arrive still, if itdoes arrive, please kindly let us know. Once again please accept our apologies for the inconvenience caused
Este es el tocho... basta decir que nada mas intentar traducirlo por el google me ha salido algo muuu raro
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Un saludo.
![[qmparto]](/images/smilies/net_quemeparto.gif "Que me parto!")
. Sigue siendo una chasta que sus envíos tarden un mes en llegar y además suelan llegar con los juegos algo chafados, pero bueno, al menos en esto se han portado. Creo que el que ha leido mi correo no es el mismo que me contestó ayer ![[jaja]](/images/smilies/nuevos2/otrasonrisa.gif "otra sonrisa")
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. En fin, que tengo el pedido con ORDER DATE
rden taken....
![[uzi]](/images/smilies/nuevos2/uzi.gif "uzi")
![[mad]](/images/smilies/nuevos/miedo.gif "loco")
![[Alaa!]](/images/smilies/nuevos/sorprendido_ani2.gif "Ala!")
. Lo mandaron el 20 de octubre y lo recibí el 4 de noviembre.![[oki]](/images/smilies/net_thumbsup.gif "Ok!")
![[+risas]](/images/smilies/nuevos/risa_ani3.gif "más risas")
![[beer]](/images/smilies/nuevos2/brindando.gif "brindis")
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