zechawk escribió:Hola a todos, os comento mi problema haber si me podeis ayudar. Tras no recibir el famoso GTA Episodes of Liberty City que pedí el 1 de junio, hice la correspondiente reclamación a la pagina donde lo pedí, priceminister. Ellos me contestaron enviandome un correo en el que me decian lo siguiente:
Hello zechawk,
In order to fully compensate you for the problem encountered with the following item::
Title : Grand Theft Auto: Episodes From Liberty City
Product : PS3 Game
Order : xxxxxxxx/xxxxxxxx
Date : 01 June 2010
Claim : Not received
Comment : Today June 18, 2010 have not yet received the order I did the buyer gzoop the 1st of June and after waiting so far that tells me in the mail, June 18, I ask what is the problem and what is the solution? Can I re-send the request or me my money back?
We will credit your e-Wallet with 16.83 Pounds.
To access your PriceMinister e-Wallet go the 'My e-Wallet' section of your account.
When you use your PriceMinister e-Wallet for the first time, you will be asked to give your date of birth. It is important to remember the date you give, as it will be asked together with your account password every time you use your e-Wallet.
Your e-Wallet will automatically be offered as a method of payment for all future orders.
Whilst we credit your account, the status for the transaction may remain as 'currently being processed' for around 24 hours, the time needed to carry out any necessary verification. The status will then become 'finalised' and you will be able to use the available credit for your next purchase.
If you do not wish to make another purchase on PriceMinister, you can ask for the balance in your e-wallet to be transferred to your bank account by following the procedure indicated in the 'e-Wallet' section of your account.
We understand your disappointment and we are positive that you will be satisfied with your future purchases.
Thank you for using PriceMinister.
Regards,
En la pagina, en mi cuenta, me han abierto eso que dicen en el correo de e-wallet, pero nose ni para que sirve ni que han decidido hacer, devolverme el dinero o enviarme el juego. Nose si tengo que aceptar algo o hacer algo mas para que me devuelvan el dinero o simplemente esperar, porque llevo ya 5 dias desde que me mandaron el correo y el estado de e-wallet sigue en: in progress.
GRacias por adelantado