Dear "señor x"
We are sorry that you did not receive your order. Your claim form has now
been received and a replacement has been ordered, and will be dispatched
as soon as possible.
Should you receive the missing order in the future please contact our
Customer Service Team on 0845 800 1020 (UK only) or +44 (0)1534 877 595
(outside UK) between the hours of 9.00am to 8.00pm Monday to Friday, and
9.00am to 5.00pm weekends.
Please accept our apologies for any inconvenience this may have caused you
and thank you for your patience and valued custom.
Kind Regards,
Customer Support Team
Play
Me ha llegado este correo de play.com, estaba bastante mosca por que han tardado mucho en responderme. Si es cierto lo que dicen y me llega el juego, podéis ponerle un +1
Si no.. ya me veréis por aquí cabreado