Hello,
We have removed your access to this account because we could not confirm your payment information. You will not be able to access your account or place orders with us until we confirm your information.
To resolve this issue, please send the following to our secure fax line (JP Domestic: 0120-914-004 / International: +81-3-6367-4007):
-- A copy of your statement for your visa ending in 69, including the billing address.
-- Your name, phone number, and the email address registered to your Amazon.co.jp account.
We will convert your fax to a secure electronic image. To protect your information, we restrict access to your payment information to a team of account specialists.
Our Customer Service team can confirm that we sent this email, but they cannot view your fax or share more information about this issue.
You can expect a response from us within 24 hours of sending your fax.
We ask that you not open new accounts because any new order that you place may be delayed.
Sincerely,
Account Specialist
Amazon.co.jp
http://www.amazon.co.jp