lusocro escribió:Ojo con los que apoyáis económicamente al juego. Parecía que habían cerrado el drama de la mala traducción del arma al japonés. Recordemos, que los gacha tienen su principal mercado en Asia, donde Japón y China son claves. Sin ellos, están destinados al fracaso. Sacado del hilo de reddit de wuwa:
For background, the JP weapon gacha description was wrong, leading to false advertisement that showed the weapon as stronger than it actually was
Kuro responded with sending everyone 160 gacha currency at first. Then when they saw the outcry, they said they would handle compensation on an individual basis
Users entered their e-mails into a form for individual compensation that Kuro provided.
Today, Kuro leaked the e-mails of those who applied through that formIndividual Handling Details
And now the actual content of that "個別対応 (individual handling)" e-mail has been revealed:
https://x.com/keioday2/status/1796499805289812067Kuro basically sent an e-mail saying "If you want a refund, take it up with your payment provider. In the case of a refund, we will deduct the equivalent amount of premium currency from your account". When asked as a follow-up if they would return the first time 2x bonus, the CS representative said no (so users would have to pay 2x to make up the amount of premium currency they lose through the refund).
Of course you don't need Kuro's permission to get a refund through the Appstore, etc, and players were already doing that before the "individual handling" was already announced.
However, if their premium currency stays negative, they will be banned. This image of the response to a player who submitted an Appstore refund went viral in Japan:
https://imgur.com/a/dIEONvaThis is an in-game message from Kuro saying in unnatural Japanese that the player's account has gone to -750 currency and they must go back to positive or be banned. The message uses the phrase "さもないと", which became a meme in the JP WW community because it's extremely unprofessional and sounds like a gangster demanding money, equivalent to something like "You better pay or we're banning your account". Not something official company correspondence should have.
In summary, the "individual compensation" for the false advertisement actually did nothing for the affected players other than leaking their private information.