Hello,
I’m sorry for any inconvenience caused.
I've checked the availability of the Kindle on our website and that it is currently listed as “Expected to ship in 3 to 5 weeks.” Please understand that items listed as " Expected to ship in 3 to 5 weeks " typically take up to 1month to obtain and prepare for shipment, but can occasionally take longer.
Due to strong customer demand, some versions of Kindle (Latest Generation, 6" Display) are temporarily sold out. Orders are prioritized on a first come, first served basis, and You can check your order status at any time through Your Account (
http://www.amazon.com/your-account).
Please note that we have several fulfillment centers across the United States, meaning the items in your order may be stocked at different locations. Whenever you place an order, we display an estimated shipping date based on inventory's proximity to your delivery address, as well as how quickly we can obtain and assemble your shipment. This estimate takes into account the fact that available items may be held for shipment until we have assembled the rest of your order.
On the date of shipment, we will send you an e-mail confirming the date, contents, and tracking number for your shipment. Feel free to contact us again at http://www.amazon.com/contact-us if you don't receive this e-mail by December 21, 2010.
We will ship your Kindle to you as quickly as possible and we will notify you when your Kindle has shipped.
To compensate the inconvenience, I've issued you a $5.00 promotional certificate, which you can use the next time you order an item shipped and sold by Amazon.com. You'll see your available promotional balance at checkout--this amount will be applied to your next order automatically without entering a claim code.
Your promotional balance doesn't appear in Your Account but will always display when you place an order. For more information about using your promotional certificate, including the terms and conditions for using the certificate, visit our Help pages:
http://www.amazon.com/help/promotionalcertificatePlease accept it as a goodwill gesture and an apology for any inconvenience.
We're working hard to provide a stress-free and convenient holiday shopping experience at Amazon.com. I'm very sorry for the inconvenience you experienced in this case.
Thank you for your recent inquiry. Did I solve your problem?
If yes, please click here:
http://www.amazon.com/gp/help/survey?p= ... FC6Q2&k=hyIf no, please click here:
http://www.amazon.com/gp/help/survey?p= ... FC6Q2&k=hn