Soy uno de los "afortunados" a los que no nos quieren aceptar la tarjeta de credito. Me llego un correo tal que asi:
Dear XXXXXXXXXXXXXX
Thank you for your recent order with Play.com
At this time we are unable to process your order as your credit/debit card
details do not match the details held by your card issuer.
To proceed with your order please check and amend the following:
Card number
Expiry date
Valid from date
Issue number
CV2 (3 digit code on the signature line of your credit card)
For PlayTrade item(s) your order could not be reserved and has been
cancelled. If you would still like to purchase this item please resubmit
your order following any amendments you have made.
For Play.com item(s) it is not necessary to re-submit your order. Your
outstanding item(s) will be shipped as soon as we can process the payment.
If you have any difficulties please contact our Customer Service Team on
0845 800 1020 (UK only) or +44 (0)1534 877 595 (outside UK). Our opening
hours are 9am - 8pm Monday to Friday and 9am - 5pm Saturday and Sunday.
Kind Regards,
Play
Basicamente me dicen que compruebe y modifique los datos. Asi lo hice, como podia ser problema por usar una tarjeta maestro (cosa que no entiendo porque claramente ponen que son validas) puse los datos de la visa de mi padre y el resultado ha sido que me han vuelto a enviar el mismo correo. Por favor, que alguien me eche una mano porque ya no se que hacer. Con ambas tarjetas hemos comprado por internet antes sin problema, que es lo que le pasa a esta pagina?