weno, me han enviado un mail los de play.com diciemndome esto:
Thank you for your email.
We aim to have all email enquiries answered within 24 hours. Please be aware that over our busy Christmas period this may take a little longer.
We have given your query ticket number XXXXXXX.
Please quote this number in any future correspondence in this matter.
If you have a query regarding our Christmas delivery policy our help desk may be able to answer your query:
http://www.play.com/HOME/HOME/6-/Help.h ... e=helpdesk You may also find the helpdesk useful if you are attempting to return an item:
http://www.play.com/HOME/HOME/6-/Help.html?page=retn or if you have not received an item:
http://www.play.com/HOME/HOME/6-/Help.h ... e=received Additionally you may find the helpdesk can help you resolve a number of other queries, including:
- Questions regarding shipping,
- Product specifics,
- Queries about PlayTrade,
- Getting help with your account
- Many other frequently asked questions.
Thank you for shopping with Play.com.
Kind Regards
Play
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en definitiva, los que estamos desde hace dos o tres dias en proccesing tendremos que esperar mas ya que estan en periodo de navidad.
PD. ya yo les habia enviado un mail 3 min. antes.