Thennap escribió:¿Habéis leído lo que dicen que Amazon está cancelando la edición premium porque tiene un elemento que la hace imposible de enviar por seguridad?
Creo que al principio creyeron que se trataba de algun defecto de las steelbook, pero ya han sacado esto:
EDITO: Quienes recibieron el email de amazon dijeron que lo habian cancelado porque contenia productos peligrosos.
Y otro ha puesto esto:
Actually they may have. One person who contacted Amazon about it got the customer service rep to admit that the orders had been canceled due to insufficient stock before mysteriously disconnecting to be replaced with a different rep.
EDITO 2: Viendo la cosa, parece ser que amazon metio la pata, a los usuarios les han dicho que cancelaron su orden debido a que el artbook contiene pintura con plomo. La cosa aqui es que parece ser que la mayoria de afectados son de Canada, Mexico y de estados de EEUU como Hawaii y Alaska. Otra cosa importante es que solo han cancelado reservas de amazon, quienes han reservado por otros medios (como best buy), ademas de que tambien han cancelado ediciones con steelbook.
EDITO 3: Mas comentarios de neogaf y reddit:
I have spoken with three people at Amazon.
1st in chat told me the item is out of stock hence canceled. Then she changed it to the price has changed, hence the order was cancelled. I asked her which of the three is correct, because of the item being labeled hazardous in the email. She said please defer to the email then said she cannot offer any insight or action on the matter and promptly cut the chat. I wasn't rude or anything either. This is the first time Amazon CS has been like this with me. I should add she mentioned the annotation in the order about mass emails being sent to some customers which she promptly backtracked on and then cut the chat.
I called next, got a guy who apologized and said the actual reason is they just do not have the product and he is sorry for the other CS's behavior. He offered an extension of my Prime for a month or...and then I was disconnected.
I called a second time: got another woman who apologized for everything and said they can actually try to obtain the product through one of the re sellers, and charge me the original price with expedited shipping. Except there are no re sellers selling it on Amazon. So I got a month of Prime extension and a follow up promise saying they will be trying to restock the item and if it did become available I would be contacted.
Like a few others, my Take Your Heart Edition got canceled, with the email saying that it was because they couldn't ship "dangerous goods". Spoke with a customer service rep, and they told me that the actual reason was due to the supplier cancelling orders.
I mentioned that I placed my order back in June of last year, on the very first day pre-orders were available, and as such that didn't make any sense. I asked if ALL the orders after mine were being canceled.
Their response, in a nutshell: > ¯\_(ツ)_/¯
Hilo de neogaf:
http://www.neogaf.com/forum/showthread.php?t=1353294Hilo de reddit:
https://www.reddit.com/r/Persona5/comments/5zyq5b/canceled_amazon_orders_megathread/ ![[carcajad]](/images/smilies/nuevos/risa_ani2.gif "carcajada")
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