Dear Customer Thank you for contacting Amazon.co.uk.
We regret that the pricing error occurred and we are sorry that you are disappointed with our decision to cancel your order for "Gran Turismo 5 (PS3)".
In our Pricing and Availability Policy ( see
http://www.amazon.co.uk/gp/help/custome ... Id=1040614), we state that where an item's correct price is higher than our stated price, we will cancel the order and notify you of that cancellation.
The Conditions of Use and Sale displayed on our website clearly state that there is no contract between Amazon.co.uk and the customer for an item until Amazon.co.uk accepts the customer order by e-mail, confirming that it has dispatched the item. The order confirmation e-mail is simply an acknowledgement of our receipt of your order and no contract is formed until we send an e-mail confirming that we've dispatched the item.
Until that time, Amazon.co.uk is within its rights not to accept your order and may indicate its non-acceptance by cancelling your order.
For further information on our Conditions of Use and Sale, please see our online Help Desk at the following link:http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=1040616
Despite our best efforts, due to the extensive nature of our catalogue, pricing errors can occasionally occur. We endeavour to provide our customers with the best possible customer experience and we realise that on this occasion, as a result of a pricing error, we have not met that standard.
We hope this e-mail answers your concerns and that you will give us an opportunity to serve you again.
Thank you for your patience and understanding in this matter.