We are writing to you regarding your Order
Starting from July 1, 2021, all shipments into the EU that is amounting to 150 EUR or
less need to have customs, taxes, and duties paid (Delivered Duty Paid - DDP) before
arrival. Previously this was handled with local customs offices which would declare
DDP before delivery. In order to comply with this new regulation, we are required to
pay DDP on your behalf BEFORE the order arrives in the EU.
As a token of our appreciation and to ensure a smooth order processing and transit,
we will settle these additional VAT/DDP costs on your behalf for this specific order
and incur the additional expenses ourselves. In the future, DDP shipments will be the
sole option for EU-bound parcels.
For more information on this topic, please visit the EU’s website below:
https://ec.europa.eu/taxation_customs/b ... at/ioss_enPlease keep in mind, though, by prepaying import duties, the delivery process will be
much smoother with no hold-ups in customs.
NOTE: No further action is needed from you at this point, but if you have questions
please let us know.
Thank you for being a loyal customer,
Best regards,